Rivastor AI-Powered Solutions
Elevating Insights for CIOs
Elevate Decisions with AI Insights, Sentiment Analysis and AI-driven Communications Surveillance.Unified Dashboard
Sentiment Analysis
Emotion Detection
Customized Alerts
Competitor Analysis
Integration Flexibility
Secure Data Handling
Cyber Threat Surveillance
Seamless Integration for Effortless Insights:
Connect Channels : Integrate various social media platforms seamlessly.
API Compatibility : Explore our API options for tailored integration.
Collaborate with Ease : Share insights with your team using collaborative features.
Revolutionize Your Reservation Management
Modernize Retail Communication: Seamlessly Manage Inbound Reservations and Enquiries.Engage with customers on their preferred platforms like Instagram and Facebook, increasing accessibility and convenience.
Enhance customer satisfaction with direct and personalized interactions through automated WhatsApp message handling.
Improve customer relationships and brand trust by providing a personal connection through voice messages on your website.
Ensure no message goes unanswered and maintain detailed communication records with automated email inquiry logging.
Streamline communication and handle reservations efficiently in one place by automatically logging all inquiries from any platform.
Minimize manual entry and errors, ensuring accurate data by capturing reservation data from various sources.
Gain valuable insights for better decision-making by generating reports and visualizing trends and performance metrics.
Proactively manage reservations and inquiries with real-time notifications based on predefined triggers.
Improve communication and teamwork by sharing reservation data, reports, and insights with your team.
Save time and improve efficiency by quickly locating specific reservation data with advanced search functionality.
Ensure a seamless user experience with a user-friendly interface that adapts across devices.
Meet your growing business needs with Rivastor’s integration with other platforms and scalability.
Unveiling Customer Sentiment in the Retail Landscape
Empowering FMCG Brands and Retailers to Understand What Truly Matters.Integrate social media accounts and review websites to capture comprehensive customer conversations across Facebook, Twitter(X), LinkedIn, Instagram, Tiktok, Youtube, ensuring no valuable feedback is missed.
Automatically convert WhatsApp messages and virtual assistant chat conversations into emails and log them for easy tracking, enabling fast and personalized responses to customer inquiries.
Analyze emotional tones in customer interactions to understand sentiments behind feedback, allowing for empathetic and tailored responses that enhance customer satisfaction.
- Early detection of negative sentiment through real-time monitoring helps address potential brand crises promptly, safeguarding your brand’s reputation and fostering customer loyalty.
Gain instant access to comprehensive sentiment analysis data, enabling quick and informed decisions to enhance brand positioning and optimize marketing campaigns for increased engagement and revenue.
Connect with customers directly through social media platforms like Facebook and Instagram, providing flexibility and convenience for real-time engagement.
Monitor reviews on popular platforms like Yelp and Google My Business to gain a holistic view of customer sentiment, ensuring all feedback is captured and analyzed.
Empower customer service teams with actionable insights from sentiment analysis, ensuring swift, personalized responses that improve customer satisfaction and loyalty.
Track customer interactions across various channels, providing a clear view of the customer journey and enabling better management of customer experiences.
Use real-time insights to identify areas for improvement, create targeted strategies, and continuously enhance customer experiences, driving positive outcomes and long-term success.
Rivastor EmoTexAI: Unveiling Customer Insights for Financial Institutions
Empowering Financial Institutions with Ethical Social Media Listening.
Brand Monitoring
Track Mentions: Monitor mentions of your brand, products, services, and executives across multiple social media platforms.
Perception Analysis: Gain valuable insights into how customers perceive your brand and identify areas for improvement.
Industry Insights
Trend Analysis: Monitor relevant online conversations to glean insights into industry trends and economic conditions.
Competitor Tracking: Stay informed about competitor activity to adapt strategies proactively.
Customer Sentiment Analysis
Emotional Tone Detection: Analyze the emotional tone of conversations surrounding your financial institution and its offerings.
Satisfaction Metrics: Identify customer concerns, satisfaction levels, and areas for service enhancement.
Market Research
Real-Time Data: Conduct real-time market research through social media listening.
Deep Insights: Understand customer needs and preferences to inform the development of targeted financial products and services.
Ethical Social Media Listening
Privacy Compliance: Focus on publicly available social media posts and discussions, ensuring user privacy is respected.
